Account Page

The Account page lets you view your personal details, company information, and current subscription plan in one place.

Tabs on the Account Page

At the top of the Account page, you will see four tabs:

  • Profile — Active tab showing personal and company information
  • Billing & Plan — Coming soon
  • Password — Coming soon
  • Notifications — Coming soon

For now, only the Profile tab is available.

Account page tabs

Your Profile Information

Under the User Profile section, you can see:

  • Picture
  • User Name
  • Email
  • First Name and Last Name
  • About

Note: All fields are view-only. Contact your administrator for updates.

Company Info

  • Company Name
  • User Role

These details are controlled by your administrator.

Subscription Details

The subscription card shows:

  • Subscription Tier
  • Expiry Date
  • Days Remaining
Subscription details

If expired, you will see: Your plan is expired, upgrade your plan.

Upgrading Your Plan

Click the Upgrade Tier button to send a request to the support team for upgrading your subscription.

Support Page

The Support page helps you contact the team for issues and access quick help resources.

Support page

Raising an Issue

  1. Enter a short subject
  2. Describe the issue in detail
  3. Click Submit

Tip: Subject and Message are both required.

User Guide (Quick Help)

Click the User Guide button to open the full documentation in a new tab.

Quick help card

Frequent Questions

Quick links include:

  • How can I edit a material?
  • How can I change the availability of an object?
  • How can I share the link of a saved design with my client?

Each opens directly in the User Guide.