Effective Date: 28.11.2025
At ConfigCloud, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our SaaS platform, or interact with us as a customer.
Company Name: Meltid Design LLP (operating as ConfigCloud)
LLPIN: ABZ-4776
Registered Address: C-23, 1st Floor, RDC, Raj Nagar, Ghaziabad -201002, UP, India
Email: hello@configcloud.ai
Jurisdiction: India
Year of Establishment: 2022
Contact Information: Full name, company name, billing address, email address, and phone number.
Order & Billing Details: Subscription plans, GSTIN (if applicable), and payment confirmation details.
Technical Data: IP address, browser type, device information, and operating system.
Communication Data: Information you provide when contacting support.
Workspace Data (Processor Role): 3D models, images, and configuration data.
End-User Data (Processor Role): Names and emails of your customers.
We process your personal data for the following purposes:
Purpose: Hosting configurators, assets, and saved designs.
Legal Basis: Performance of contract (DPDP Act, 2023).
Purpose: Product updates and special offers.
Legal Basis: Consent (withdrawable at any time).
Note: End-user data is never used for marketing.
Purpose: Responding to inquiries and support.
Legal Basis: Legitimate Uses (DPDP Act, 2023).
Purpose: Tax filings and regulatory compliance.
Legal Basis: Compliance with law.
By subscribing to our services or newsletter, you consent to receiving marketing communications from Meltid Design LLP.
This consent applies only to you as a subscriber. We never contact your end-users. You may withdraw consent anytime via unsubscribe or email hello@configcloud.ai.
Financial Data: Retained for 8 years.
Workspace Data: Retained for subscription duration.
Marketing Data: Retained until consent withdrawal.
AWS, CloudFront, Hostinger, Google Workspace, Google Analytics, WordPress
Stripe and Razorpay process payments securely.
Data may be disclosed when required by law.
Data is processed in India. By using our services, you consent to this transfer with appropriate safeguards.
Right to Access, Correction, Erasure, Grievance Redressal, Nomination
Encryption, access controls, and secure cloud infrastructure.
Cookies are used for analytics, sessions, and functionality.
Contact us at info@configcloud.ai (Subject: “Attention: Privacy Policy”).
Updates will be posted on this page with a revised date.