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COOKIE POLICY

Last Updated: November 27, 2025

Meltid Design LLP (“we”, “us”, “our”) operates the website ConfigCloud (the “Site”). This Cookie Policy explains how we use cookies and similar technologies to recognize you when you visit our Site or use our SaaS platform.

This policy is designed to comply with global standards, including the GDPR (EU/UK), PDPA (Singapore), and the Digital Personal Data Protection Act (India).

1. What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

First-party cookies: Cookies set by the website owner (us).

Third-party cookies: Cookies set by parties other than the website owner (e.g., Google Analytics, Stripe).

2. Why do we use cookies?

We use cookies for several reasons. Some cookies are required for technical reasons in order for our Site to operate, and we refer to these as “essential” or “strictly necessary” cookies.

3. Categories of Cookies We Use
A. Strictly Necessary Cookies (Essential)

These cookies are strictly necessary to provide you with services available through our Site.

Who serves them: ConfigCloud, AWS, Stripe, Razorpay.

Purpose: Security, Load Balancing, User Authentication, Fraud Detection.

Can you opt-out? No. These are essential for the site to work.

B. Performance and Analytics Cookies

These cookies collect information to help us understand how our Site is being used.

Who serves them: Google Analytics.

Purpose: To track page views, user sessions, and site performance speed.

C. Functionality Cookies

These cookies enhance performance and functionality but are non-essential. Without them, certain features may become unavailable.

4. Third-Party Infrastructure

AWS (Amazon Web Services): Load balancing and content delivery.

Stripe / Razorpay: Secure payment processing and fraud detection.

Google Analytics: User behavior analysis.

5. How can you control cookies?

You have the right to decide whether to accept or reject cookies.

For Users in India/Singapore: By continuing to use our website, you consent to cookies.

For Users in the UK/EEA (GDPR): Non-essential cookies are disabled by default.

You can also control cookies through your browser settings. Rejecting cookies may limit some functionality.

6. Updates to this Policy

We may update this Cookie Policy from time to time. Please revisit this page regularly to stay informed.

7. Contact Us

If you have any questions, email us at info@configcloud.ai.

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