Cookie Policy
This Cookie Policy explains how ConfigCloud uses cookies and similar technologies.
Meltid Design LLP (“we”, “us”, “our”) operates the website Home – ConfigCloud (the “Site”). This Cookie Policy explains how we use cookies and similar technologies to recognize you when you visit our Site or use our SaaS platform.
This policy is designed to comply with global standards, including the GDPR (EU/UK), PDPA (Singapore), and the Digital Personal Data Protection Act (India).
What Are Cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. They help websites function, improve efficiency, and provide reporting information.
First-party cookies: Cookies set by the website owner (us).
Third-party cookies: Cookies set by parties other than the website owner (e.g., Google Analytics, Stripe).
Why Do We Use Cookies?
We use cookies for several reasons:
- Some cookies are required for technical reasons in order for our Site to operate (“essential” or “strictly necessary” cookies).
- Other cookies help us understand user behaviour and enhance the user experience on our Site and Services.
- Third parties may serve cookies through our Site for analytics and other purposes.
Categories of Cookies We Use
A. Strictly Necessary Cookies (Essential)
These cookies are strictly necessary to provide you with services available through our Site and to use some of its features, such as access to secure areas (logging in) and processing payments.
Who serves them: ConfigCloud, AWS, Stripe, Razorpay.
Purpose: Security, load balancing, user authentication, fraud detection.
Can you opt-out? No. These are essential for the site to work.
B. Performance and Analytics Cookies
These cookies collect information that is used either in aggregate form to help us understand how our Site is being used or how effective our marketing campaigns are.
Who serves them: Google Analytics.
Purpose: To track page views, user sessions, and site performance speed.
C. Functionality Cookies
These cookies are used to enhance the performance and functionality of our Site but are non-essential to their use. However, without these cookies, certain functionality (like remembering your last configuration draft) may become unavailable.
Third-Party Infrastructure
We use trusted third-party services that may place cookies on your device to perform their functions:
- AWS (Amazon Web Services): For load balancing and content delivery.
- Stripe / Razorpay: To ensure secure payment transactions and detect fraud.
- Google Analytics: To analyze user behavior on our marketing pages.
How Can You Control Cookies?
Cookie Consent Banner:
For Users in India/Singapore: By continuing to use our website, you consent to the use of cookies as described in this policy. You can change your preferences via your browser settings.
For Users in the UK/EEA (GDPR): Non-essential cookies (Analytics & Performance) are disabled by default. We will only set these cookies if you click “Accept” or “I Agree” on our cookie banner.
Browser Controls:
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
Updates to This Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about our use of cookies, please email us at:
Email: info@configcloud.ai
